Extract payment data from any payer’s Explanation of Benefits. Blue Cross, Aetna, Cigna, Medicare, Medicaid. One extraction template handles every format.
Upload any document — PDF, scan, or photo — and get structured data back immediately. No setup, no templates, no waiting.
Drag and drop scanned EOBs, forward them by email, or connect a cloud folder. PDF, TIFF, JPEG, and PNG all work. The AI handles every payer layout on the first upload.
The OCR reads each EOB contextually. Payment amounts, adjustment codes, denial reasons, patient responsibility, CPT codes, and check numbers are identified automatically.
Download structured data as Excel, CSV, or JSON. Map columns to match your practice management system. Post payments in minutes instead of hours.
BCBS puts payment info in a table. Aetna uses a summary block. Medicare RAs have their own grid. The AI reads all of them without separate configuration for each payer.
Recognizes CO, PR, OA, and PI group codes along with CARC and RARC reason codes. Flags denials and underpayments automatically so your team can prioritize follow-up.
Upload hundreds of EOBs at once. The AI processes them in parallel and consolidates all payment data into a single spreadsheet, grouped by payer, date, or provider.
Extracts copay, coinsurance, and deductible amounts per service line. Gives your front desk the data they need to collect balances before patients leave.
Handles paper EOBs you scan at the office, PDFs downloaded from payer portals, and faxed documents. The AI reads poor-quality scans and skewed images accurately.
SOC 2 Type 2 certified. AES-256 encryption. Documents deleted within 24 hours. BAA available for organizations that require formal HIPAA compliance documentation.
“We contract with 20+ payers, each with a completely different EOB format. This handled them all on the first upload without any configuration. No templates to build, no zones to draw.”
“Our payment posting process went from 15 hours a week to under an hour. The extracted data maps directly to our practice management system columns, so import is one click.”
“Denial code extraction saves the most time. We used to manually search each EOB for CARC codes and cross-reference them. Now the spreadsheet flags every denial automatically.”
Last updated: June 2026
No standard format exists for Explanation of Benefits documents. Blue Cross Blue Shield arranges payment summaries in horizontal tables. Aetna stacks service lines vertically with adjustment codes displayed in a sidebar. Medicare Remittance Advices follow a grid layout that was redesigned in 2024. Medicaid MCOs differ by state, and some states operate multiple managed care organizations, each with its own document format.
Template-based OCR tools require users to define zones on each payer’s EOB layout, specifying where the software should locate payment amounts, patient names, and adjustment codes. Contracting with 20 payers means building 20 templates. When a payer redesigns their EOB, the corresponding template fails. For practices that accept Medicare, Medicaid, and several commercial plans, template upkeep becomes an ongoing burden.
AI-powered EOB OCR takes a fundamentally different approach. Rather than depending on fixed coordinates, the AI reads each document the way an experienced billing specialist would. It understands that the number beside “Amount Paid” represents a payment regardless of where it appears on the page. It recognizes adjustment codes by their structure (CO-45, PR-1, OA-23) rather than by their location. This contextual reading enables a single extraction engine to process every payer’s EOB from the first upload.
The operational benefit for revenue cycle teams is substantial. A billing specialist who previously devoted 15 hours per week to manual EOB data entry can redirect that time toward denial follow-up, appeals, and patient collections. Extracted data flows directly into payment posting workflows, shrinking the interval between receiving an EOB and recording the payment. For a comprehensive walkthrough, see how to extract data from EOBs automatically.
Lido’s EOB OCR handles documents from every major payer without per-payer configuration. Upload a BCBS EOB and a Medicare RA in the same batch, and both return as structured rows in a single spreadsheet. That consistency is what makes AI extraction viable for multi-payer practices.
Audited security controls verified over a sustained period, not a point-in-time snapshot.
Bank-grade encryption at rest. TLS 1.2+ in transit. No unencrypted data at any stage.
EOB images and PDFs are automatically deleted within 24 hours of processing. No copies retained.
Business Associate Agreement available. Your PHI is protected under formal HIPAA compliance.
EOB OCR is the process of using optical character recognition and AI to read Explanation of Benefits documents and extract structured payment data. Instead of manually keying fields from each EOB into your billing system, OCR software reads the document, identifies payment amounts, adjustment codes, denial reasons, patient responsibility, and service line details, then outputs that data as spreadsheet rows or structured files ready for import.
Yes. AI-powered EOB OCR reads documents from Blue Cross Blue Shield, Aetna, Cigna, UnitedHealthcare, Medicare, Medicaid MCOs, and hundreds of regional payers without per-payer templates. The AI understands EOB structure contextually, so it adapts to each payer’s layout on the first upload. You do not need to build or maintain separate templates for each insurance company.
AI-powered EOB OCR achieves 99%+ accuracy on standard EOB fields like payment amount, patient responsibility, and adjustment codes. Confidence scores flag uncertain extractions for human review. This accuracy exceeds typical manual data entry, which carries a 3-5% error rate that increases with volume and fatigue.
EOB OCR extracts payer name, patient name, member ID, claim number, date of service, CPT/procedure codes, billed amount, allowed amount, payment amount, adjustment codes (CO, PR, OA, PI), denial reason codes, patient responsibility (copay, coinsurance, deductible), check/EFT number, and provider information. Custom fields can be added through AI column configuration.
A single EOB page processes in under 10 seconds. Batch uploads of 500+ pages complete in minutes. Most billing teams that previously spent hours on manual EOB entry finish their daily processing in a fraction of the time.
Yes. Lido is SOC 2 Type 2 certified with AES-256 encryption at rest and TLS 1.2+ in transit. All uploaded EOB documents are deleted within 24 hours. Business Associate Agreements are available for organizations that require HIPAA compliance documentation. No customer data is used to train AI models.
The Standard plan starts at $29 per month for 100 pages with a free trial of 50 pages. Scale plans for billing teams processing higher volumes start at $7,000 per year for up to 42,000 pages. Enterprise pricing with BAA signing and dedicated support starts at $30,000 per year.
Start free with 50 pages. Upgrade when you’re ready.
Built on Lido’s OCR engine
Built on Lido’s OCR engine
Built on Lido’s OCR engine
50 free pages. No credit card required. HIPAA eligible.